Zoom Counselling – New Clients
Private, secure counselling sessions via Zoom—wherever you're most comfortable.
Service Description
Start your counselling journey in a way that’s private and convenient—via secure Zoom video. This 60-minute session is designed for new clients seeking support for issues like anxiety, life stress, low mood, relationships, or self-doubt. You’ll be met with compassion and practical guidance using Acceptance and Commitment Therapy (ACT), an evidence-based, values-focused model. Together we’ll explore what matters most to you and begin taking steps in that direction—all from your own space. This 60-minute Zoom counselling session is ideal for new clients seeking private, flexible, and professional support. Whether you’re navigating life changes, dealing with anxiety or low mood, facing relationship stress, or feeling stuck, Zoom allows you to access therapy from a place that feels comfortable and safe—without the need to travel. During the session, we’ll take time to explore what’s bringing you to counselling, your current challenges, and the values that matter most to you. We use Acceptance and Commitment Therapy (ACT), a compassionate, practical model designed to help you increase self-awareness, work through difficult thoughts and emotions, and build meaningful change. You’ll be supported in developing skills that promote resilience and clarity—no matter what life is throwing your way. Zoom counselling is suitable if: You prefer the comfort of your own home or office You need flexibility due to your schedule or location You feel more at ease in your own space or find it hard to attend in person All sessions are delivered securely via Zoom. You'll receive a private link before the session. You’re encouraged to find a quiet space, wear headphones if helpful, and have a pen and paper nearby if you like to take notes or reflect. You’re welcome to attend with or without video—whatever feels right for you. This first session is your opportunity to be heard and supported, and to begin working toward what matters to you.
Cancellation Policy
To ensure fair access and respect for your time and mine , the following cancellation terms apply to all bookings : 24 Hours’ Notice Required • You may cancel or reschedule your appointment with at least 24 hours’ notice without penalty. • Your deposit will be fully transferred to your new appointment time. Late Cancellations & No-Shows • If you cancel with less than 24 hours’ notice or do not attend your session, the full session fee is due and payable. • Deposits will not be refunded or transferred in these cases. Outstanding Invoices • Unpaid session fees and invoices balances will be referred to an external collection agency if not settled by the due date on the invoice. • Any additional fees associated with debt collection will be added to the amount owed and passed on to the client. Need to Reschedule? Please call or message me as soon as possible on 0431 212 099. I understand that life happens — timely notice helps keep sessions running smoothly for everyone.
Contact Details
+61431212099
info@brightvista.net
Bright Vista Counselling Service, Knollbrook Close, Highton VIC, Australia